Privacy policy
Privacy Policy
(Applies to the use of www.limitlessbiochem.eu and related services)
Data Controller:
Limitless BioChem Ltd. (“LimitlessBioChem”, “we”, “us”, “our”)
Physical address: DUNA TOWER – Vista Plus Offices, Népfürdő u. 22., 1138 Budapest, Hungary
Email: support@limitlessbiochem.eu
LimitlessBioChem operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories (including inferences drawn from them):
- Contact details (name, address, billing/shipping address, phone number, email address).
- Financial information (payment card data, account numbers, transaction details, form of payment, payment confirmation and other payment details).
- Account information (username, password, security questions, preferences and settings).
- Transaction information (items viewed, added to cart/wishlist, purchased, returned, exchanged, or cancelled; purchase history).
- Communications (content you include when contacting support or otherwise communicating with us).
- Device information (device, browser, network, IP address, and other unique identifiers).
- Usage information (how and when you interact with or navigate the Services).
Personal Information Sources
- Directly from you (account creation, site use, communications, forms).
- Automatically through the Services (from your device and via cookies or similar technologies).
- From our service providers (when they enable functionality or process data on our behalf).
- From partners or other third parties (as permitted by law).
How We Use Your Personal Information
- Provide, tailor, and improve the Services. To operate the store, perform our contract with you, process payments, fulfill orders, remember preferences, manage your account, arrange shipping and returns, enable reviews, and personalize your shopping experience.
- Marketing and advertising. To send promotional communications (email, SMS, postal mail) and show online ads, including based on your activity.
- Security and fraud prevention. To authenticate accounts, secure payments, detect, investigate, and act on suspected fraud, abuse, or unsafe activity.
- Communicating with you. To provide customer support and maintain our business relationship with you.
- Legal reasons. To comply with law, respond to lawful requests, participate in proceedings, and enforce our terms and policies.
How We Disclose Personal Information
- With Shopify, vendors, and service providers (IT, payment processing, analytics, support, cloud storage, fulfillment, shipping).
- With business and marketing partners to provide marketing services and advertising. Depending on where you reside, you may direct us not to share data for targeted ads. You can exercise your rights to opt out here.
- When you direct or consent (e.g., shipping, social media widgets, login integrations).
- With our affiliates or within our corporate group.
- In connection with a business transaction, to comply with legal obligations, enforce terms, or protect rights and safety.
Relationship with Shopify
Information submitted via the Services is transmitted to Shopify and certain third parties (which may be located outside your country) to provide and improve the Services. For enhanced features that use data from interactions with our store, other merchants, and Shopify, Shopify is the controller for that processing and will respond to requests to exercise your rights regarding such uses. See Shopify’s policies linked above.
Third-Party Websites and Links
The Services may link to third-party sites or platforms. Review their privacy and security policies. We are not responsible for those sites, including information you provide in public or semi-public venues (e.g., social networks). Inclusion of links does not imply endorsement unless expressly stated.
Article VIII – Studied Effects & Website Information (Non-Medical Disclaimer)
Information on the Website, including references to studied biological pathways or research outcomes, is for educational purposes for qualified professionals. It does not constitute medical advice, nor is it a promotion for consumption. It is not intended to diagnose, treat, cure, or prevent any disease.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child provided personal information, contact us to request deletion. As of the effective date of this Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age.
Security and Retention
No security measures are perfect, and data transmitted over the internet may not be fully secure in transit. Avoid sending sensitive information over unsecure channels. We retain personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, resolve disputes, and enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have the following rights, which may apply only in certain circumstances and are subject to legal limitations:
- Right to access / know the personal information we hold about you.
- Right to delete personal information we maintain about you.
- Right to correct inaccurate personal information.
- Right of portability to receive a copy and request transfer to a third party (in certain cases).
- Right to opt out of sale or sharing / targeted advertising. You may direct us not to “sell” or “share” your personal information or process it for targeted advertising. You can exercise opt-out rights here. If you visit with a Global Privacy Control signal enabled, we will treat it as an opt-out for that browser/device and, where possible, your account.
- Managing communication preferences. You can unsubscribe from promotional emails via the link in those emails. We may still send non-promotional messages (e.g., order updates).
If you reside in the UK or European Economic Area (EEA), and subject to local law, you may also:
- Object to or restrict processing for certain purposes.
- Withdraw consent where processing relies on consent (without affecting prior lawful processing).
You may exercise rights where indicated on the Services or by contacting us (details below). For data processed by Shopify, see https://privacy.shopify.com/en. We will not discriminate against you for exercising your rights. We may verify your identity as permitted by law. You may designate an authorized agent; we will require proof of authorization and may ask you to verify your identity directly.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may appeal our decision to us, or lodge a complaint with your local data protection authority. For the EEA, supervisory authorities are listed here.
International Transfers
We may transfer, store, and process your personal information outside your country of residence. For transfers from the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or UK equivalents, unless the destination country has been deemed to provide adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post updates here and revise the “Last updated” date. Where required by law, we will provide additional notice.
Contact
For questions about this Privacy Policy or to exercise your rights, contact us at
info@limitlessbiochem.eu or write to:
Limitless BioChem Ltd., Physical address: DUNA TOWER – Vista Plus Offices, Népfürdő u. 22., 1138 Budapest, Hungary